Assertiveness
Being assertive is the ability to stand up for your own or other people's rights in a calm and positive way, without being either aggressive, or passively accepting 'wrong'. It involves expressing thoughts, feelings and beliefs in direct, honest and appropriate ways.
Assertive individuals are able to get their point across without upsetting and disrespecting others, or becoming upset.
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Content Library: Assertiveness
Johns Hopkins Carey Business School Associate Professor Stacey Lee discusses the importance of wise negotiation techniques, even – or especially – at a time of crisis such as the current COVID-19 pandemic
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Emotional intelligence sets great leaders apart from the rest. Learn to recognize it in yourself and others with this 7 minute video slide deck.
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Selecting a technology vendor is probably one of the most important tasks that an IT leader will undertake. It can be a complicated and emotional process if the organization lacks the right team of people who have the knowledge and expertise to undergo a successful selection process.
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